What Customers Saying About A & A Satellite
Samuel T., Los Angeles
My wife and I want you to know that the techs you sent (Andrew and Alex) did a fantastic job yesterday wall-mounting TVs and installing/activating DISH Network for us. We are very pleased with the outcome. The improvement is dramatic. Just thought you ought to know how pleasant they were and what a good job they did!”
David Z., Marina Del Rey
Andrew deserves a pat on the back for the awesome job he did on my install and the great deal of professionalism that he displayed during my install. He did a great job and he was the most professional, nicest service person I have had in my home in years. I’m very happy with everything.
Robert A., Woodland Hills
I would like to say a BIG thank you to the folks at A and A Satellite. One of the employees of your company was at my elderly parent’s home this morning to help with their DirecTV satellite system, as it was not working. My parents had called me on Saturday evening to see if I could help with it. I also have DirecTV and have given them a hand in the past. After some time and quite a while on the phone with representatives from DirecTV we were at wits end! This morning I received a phone message from my mother saying that A and A Satellite had come out this morning and after working for again, some time, it was determined that the remote control that they had recently got was found to be bad. The employee returned to the store got a new remote, returned to my parent’s home, programmed the new remote and reset/fixed anything else that was needed. Upon leaving my dad asked, “What do we owe you?” The answer was “not a thing.” I have to say that you have made my parents day as well as mine. You see, both parents were very aggravated at even having a satellite system and the DirecTV representative and my help on Saturday didn’t seem to make things much better! But you folks came to the rescue. This is an example of the BEST customer service I have heard of for some time! I did phone my dad to find out the person that was there and he stated that it was Alex who was at their home. Please pass on to Alex both my parent’s and my appreciation for a job very well done! I will certainly remember A and A Satellite when anyone asks for a reference! Again, thank you.”
Sherry A., Los Angeles
Alex was here and did the install. He did a GREAT job and everything was clean and neat when he was done. He took time to get me up to speed and then went through it with my husband. He has the patience of Job. He even got the remote to work in the bedroom with that TV and the cable guy could never do that. So, you’ve impressed me so far – keep it up.
Steven G., Tarzana
I want to share with you how completely satisfied I am with my entire experience at A and A Satellite. Here are the reasons why:
Clean and professional!! I feel comfortable with your employees in my home.
They know all the product lines, not just one. They are able to communicate the product to me as a consumer and identify my needs. They focus on the customer, not the sell. Customer Service.
Most of us have heard the saying “respect is earned not given.” Well let me tell you this, you and your staff have exceeded all of my expectations! As a consumer it is a pleasure to do business with A and A Satellite. You have earned all of my business and respect. My wife and I appreciate all you have done to help us. When we needed you, you responded quickly. In a time when customer service seems secondary to some businesses you have not forgotten it is the customer choice to do business with you. I applaud you and your business partners for bringing a quality business to Tarzana. We are proud to the be residents of Tarzana and Tarzana should be proud to have you as a business partner. I wish you continued success! Please feel free to share my comments with your staff and customers.”
Margaret C., Reseda
Your company is the only service company I’ve ever had in my house that did what they said they were going to do. I’m going to recommend you to everybody. I’m so happy I went local.
John A., Santa Monica
I am 74 years old and I have never experienced the quality of service that I have found from Andrew and his staff at A&A Satellite. I have known Andrew since 2004. At that time, I had a 27" RCA television that was quite old. My first dealings with him were very minor, but he did such a fine, responsible job that I have used his services exclusively ever since! I now have a Samsung 65" big screen TV and a surround sound system. I can't remember not receiving help any day that I have called for assistance. I unhesitatingly recommend A&A Satellite for their commitment to serve anyone for any kind of job from TV sales and repair to a complex home theater installation.
Michael J., Beverly Hills
Top Notch! Professional Installation at a very reasonable price. Appointment was right on time and the quality of the work was second to none. Highly recommended.
Jeff V., Los Angeles
I would like to express to anyone looking for satellite or TV installers. This company is for you. They are not only helpful and up-to-date on the newest technology but also take the time to explain to us how things work and they are always helpful and take the time to explain things when I have a question. Service was very personable. They are A-1 in my book!!!!